Warranty Return and Refund Policy
All printers are supplied with 1 Year warranty
If a fault arises in first 7 days that cannot be resolved easily we will collect and replace the printer, for the balance of 1 yr the warranty we supply parts and you fit them. If you want to upgrade to a whatever happens warranty we will collect and replace your machine old for new.
we are happy to carry out service repairs for your printer warranty parts are free labour is charged at 39.95 per hour
Any machine that has any physical customer modification on it or firmware will invalidate any warranty from technology outlet.
Buyer is responsible for all shipping charges, no refunds on shipping are applicable.
Items Purchased within 14 Days can be returned for a refund, items purchased within 30 days deemed faulty will be exchanged , any item that is faulty after 30 days is covered under manufacturer warranty to be repaired or replaced at the manufacturer discretion.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and must be authorised with an RMA number
Any customer wishing to return unused new sealed goods for a refund after 30 days please note there is a 20% restocking fee.
Refunds (if applicable)
Once your return is received within 7 days of purchase and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Tel.0845 601 5652
Exchanges (if applicable)
We do not replace items if they are customer damaged.
To return your product, you should mail your product to:
Unit 2 enterprise business park
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 50GBP, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.